Privacy Policy

Your personal data and assets are our highest priority. We remain fully committed to safeguarding them at all times.

Futuris Bitporta collects and stores data necessary for your trading activities. The methods used to collect and store this information are detailed in our Privacy Policy below.

Our policy is built on the following core principles:

• To ensure complete transparency about how we collect and store your personal data:

We're committed to transparency in how we collect and process your data, so you can make informed decisions. We maintain clear guidelines and procedures for handling all information on this website. Our policy outlines the specific methods we use to ensure you have complete visibility into data practices. You remain in control.

We'll keep you informed promptly whenever there's important information you need to know. Transparency is fundamental to how we operate.

Our knowledgeable team is here to assist you with any questions regarding our services and compliance with Malaysia's regulations. Feel free to reach out to us at: info@futuris-bitporta.com

• We do not use your personal data for any purpose other than what is outlined in our Privacy Policy.

We may process your personal data for several purposes, including enabling Futuris Bitporta services to function properly, connecting you with third-party trading platforms, maintaining and improving our website features, protecting our rights, and fulfilling regulatory and legal obligations. We also process data as necessary to deliver administrative and operational services related to your account.

To better serve your preferences and needs, Futuris Bitporta uses your personal data to provide enhanced services tailored to you.

• To ensure you can access essential tools for protecting your personal data and safeguarding your rights, please:

You can contact us at any time to access all your personal data. We can also modify or delete it upon request, and we're able to support transfers of your data to you or a designated third party. We provide this service to help you exercise your privacy and data control rights.

• Safeguard Your Personal Information

Our security systems meet the highest banking-grade standards. While we cannot guarantee absolute protection, we remain committed to continuously upgrading our infrastructure and strengthening our safeguards to maintain the best possible security levels.

We maintain comprehensive privacy policies and employ advanced security systems to protect your information.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing data relating to individuals.

Our policy terms apply to all identifiable natural persons. This includes anyone who can be identified or has been identified through data provided to us or data we can access and/or combine.

Data processing, as outlined in our Privacy Policy, encompasses the storage, management, and organisation of your personal information.

We do not collect information from or allow anyone under 18 years old to use our platform. If we discover that a user or any information belongs to a person under 18, it will be immediately removed.

2. What personal information do we collect and store?

When you register with us, we collect the necessary personal information to enable you to access our services. We may also request additional details to verify your account ownership when needed. To ensure we maintain the highest standard of service quality, we gather and analyse data about how you use our platform as well as information from our third-party partners.

You are never obligated to share your personal data with the company.

While providing your information is optional, choosing not to do so may limit our ability to serve you fully and could restrict your access to certain platform features.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect personally identifiable information. However, we do gather data such as your account activity, IP address, and access timestamps. For system maintenance, security, and support purposes, we retain crash reports, browser details, and device information used to access your account. We also record your account's language preference.

We only collect and retain the personal data that you voluntarily provide when connecting to a third-party trading platform through our service.

The personal information you share with third-party platforms may include your full name, address, telephone number, and email address.

Why does the company require my personal data, and is it legal for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such uses and processing comply with applicable laws in Malaysia.

The company can only handle, process, and transmit your data in accordance with applicable laws in Malaysia. The legal grounds for doing so are outlined below:

• By submitting your information to us, you agree to allow the company to store and process your personal data. You also consent to us transferring your data to the relevant third-party trading platform as needed. You acknowledge that you have agreed to the processing of your personal data for the purposes outlined.
• To enhance our services, establish or defend legal rights, and pursue legitimate business interests, among other purposes, we may need to store and process your personal data.
• To meet regulatory requirements, we must process your data.

If you'd like to learn more about the company's data processing practices, please don't hesitate to reach out to us via email.

Below you will find a comprehensive list of how we may use your personal data, along with the legal basis for each use.

6. Sharing Your Personal Data with Third Parties

To provide enhanced services including IP address storage and processing, user surveys, and analytics, the company may share anonymised personal data with trusted third-party service providers.

When you request it, we may share your personal data with third-party service providers, including digital trading platforms. Their use of your information will be governed by their respective privacy policies.

To enhance our service offerings and improve your overall experience, we may share your personal information with our affiliates and partner companies.

We may disclose your data to relevant legal and regulatory authorities as required by law or to protect the rights and assets of Futuris Bitporta, our partners, and other third parties.

In the event of critical business transactions—such as company sales, investment or loan pursuits, mergers, restructurings, consolidations, or bankruptcy proceedings—we may share relevant data in accordance with legal requirements and appropriate procedures.

7. Cookies and Third-Party Services

We use cookies and similar technologies for site analytics and advertising partnerships, in accordance with applicable laws and industry standards.

Cookies are small files stored on your device when you visit our website. They help us collect information about your browsing habits and preferences to personalise and improve your experience. Cookies allow us to remember your settings and tailor our services to suit your needs. We also use them for site analytics and performance tracking to inform our strategic planning.

The site uses two main types of cookies. Session cookies are temporary and stored only during your browsing session—they're automatically deleted when you close your browser. Persistent cookies, on the other hand, remain stored in your browser after your session ends. These allow the site to recognize you as a returning visitor and enhance your overall experience on the platform.

Types of cookies:

Cookies are used as needed, based on their intended purpose:

Cookies have been blocked or deleted

To delete or block cookies, you'll need to adjust your browser settings. Select your browser below for step-by-step instructions on how to manage cookies.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Disabling cookies may prevent certain features and functionalities of the site from working properly.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to fulfil the purposes outlined in this policy. Retention periods may be extended in accordance with applicable laws, regulations, and our company policies.

Your personal data may be shared with third-party trading platforms at your request for an initial period of 12 months. With your consent, this sharing may be extended for a further 12 months upon expiration of the initial period.

We regularly review all personal data we hold to determine whether it remains necessary for our operations.

9. Transferring Personal Data to Third Countries or International Organisations

To provide our services and enhance security, we may transfer your personal data to third countries and international organisations using robust security protocols. We maintain the highest data protection standards to safeguard your information and ensure you have full legal recourse and rights in all circumstances.

Within the EEA (European Economic Area), all residents benefit from comprehensive data protection and privacy safeguards.

• Data transfers are conducted within the legal jurisdiction of the EU and are subject to the standard data protection protocols outlined in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
• All data transfers between public entities and authorities are conducted in accordance with Article 46(2) and constitute a legally binding and enforceable agreement.
• We comply with the European Commission's Standard Contractual Clauses under Article 46(2)(c) of the GDPR, which govern the conditions for our data transfers. These clauses ensure your personal data is protected during international transfers. You can review the full clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the security measures we use to protect your personal data during international transfers, please email info@wealthwaydigital.uk with your enquiry.

10. Personal Data Protection

Your personal data is protected using industry-leading technical and organisational safeguards that follow best-practice standards. These measures effectively prevent unauthorised access, accidental loss, destruction, and any alteration of your information.

While we implement rigorous data protection measures and industry-standard procedures as required by law, we cannot guarantee absolute protection against all possible risks. Therefore, we cannot be held responsible for any unauthorised disclosure or loss of personal data, including incidents beyond our control such as transmission errors, unauthorised third-party access, or similar unforeseen circumstances.

If we receive legally binding requests from regulatory or legal authorities, we may be required to share your personal data with them. Once your data is disclosed in compliance with legal obligations, we cannot control how these authorities handle, store, or protect that information.

While we take security seriously, please note that any data transmitted over the internet, including personal information, carries inherent risks and cannot be guaranteed as completely secure. The Company cannot warrant that all information sent online will remain protected from interception.

11. Third-Party Website Links

This website contains links to third-party applications and websites that are not affiliated with us and operate independently of our company. Please be aware that our privacy policy does not extend to these external platforms, as they maintain their own data collection and processing procedures. We are not responsible for their practices, and we recommend that you review their terms before proceeding. Use these links at your own discretion.

Before sharing any personal information on a website, take time to review the company's privacy policy to understand how they collect, use, and process your data. Make sure their practices align with your preferences and comfort level. Always share your personal data directly with the service provider, and only when you're confident about their data handling practices.

12. Policy Amendments

We reserve the right to update or modify this policy at any time. Any changes will be communicated to you through our website and other relevant channels. The updated privacy policy will be posted on our official website and will become effective immediately upon publication, unless otherwise specified.

13. Your Personal Data Rights

You maintain full control and have final authority over your personal data, including the ability to verify its accuracy, correct any errors, and choose to delete or restrict how we process your information.

On this page, EEA residents can find information relevant to them:

Your personal data is protected by the rights outlined below. You can exercise these rights immediately by sending an email to the address provided.

Accessing Your Rights

If the personal information you've provided to us is accurate, you may access it at any time. Any personal data we process is accessible and verifiable by us.

You can request your personal data for verification at any time, and we'll provide it to you in electronic format. If you request additional copies of your processed data beyond the first copy provided, a reasonable fee may apply.

The company respects the legal rights and privacy protections applicable in Malaysia. We reserve the right to restrict or deny access to personal data where doing so is necessary to protect the rights and freedoms of others, in accordance with our privacy policy and applicable law.

Right to Correct Errors

You or the Company may correct any errors or inaccuracies in your personal data to ensure it can be processed properly.

Erasure Rights

You have the full right to request deletion of your personal data in the following circumstances: 1) If your personal data has been processed without your consent or outside legal boundaries. 2) Upon your request to have the data removed, provided the Company has no legal obligation to retain it. 3) If you no longer wish to consent to our data processing activities, even where lawful and aligned with our legitimate interests or those of a third party provider. 4) If we are legally required to delete your data.

Your right to data deletion may be limited where legal obligations under EU or member state law require retention, or where data is necessary to exercise or defend legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information if you believe it contains inaccuracies.

When you request that your personal data usage be restricted, it will be deleted except in the following circumstances: 1) where applicable law within the European Union or any Member State prevents deletion, 2) with your consent, if retention is necessary for defending or exercising legal claims, or 3) to protect the rights of another individual.

Your Right to Data Portability

You have the right to access and review any personal data you've provided, provided that you consented to its collection and processing by automated systems.

You have the right to request that your personal data be transferred to another company or organisation, provided it is technically feasible. This does not affect your right to request deletion or your existing data protections. However, this right cannot be exercised if doing so would compromise the rights or freedoms of another individual.

Right to Challenge Data Processing

Even though the Company may process your data based on our legitimate interests or those of our service providers, you have the right to object and request that we stop. However, this right does not apply if there is a compelling legal reason to continue processing—such as defending against legal claims or exercising our own legal rights. In such circumstances, we may continue processing your personal data.

You may request at any time that your personal data not be used for direct marketing purposes.

Right to Withdraw or Decline Consent

You may withdraw your consent to our processing of your personal data at any time, effective immediately where possible. Please note that this withdrawal does not apply retroactively to any processing that occurred before your request.

If you are dissatisfied for any reason, you have the right to lodge a complaint with the relevant legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been violated in relation to how your personal data is being processed, regulatory and supervisory authorities in European Union Member States are available to assist you. You have the right to lodge a complaint with these authorities at any time.

Section 13 outlines the circumstances in which your personal data rights may be limited under European Union law or the laws of EU Member States.

Upon receiving your request for access to your personal data and its processing, we will provide the information you've requested as outlined in Section 13 of this policy. We reserve the right to extend this period by up to two months, depending on the volume of requests and the complexity of your request. If an extension is necessary, we will notify you within one month of receiving your request.

Requested information will be sent to you electronically at no charge, unless otherwise required by law or as outlined in Section 13. We reserve the right to impose a reasonable fee or decline requests that are deemed frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is reasonable doubt about the person requesting personal data, to ensure compliance with data protection and security requirements.